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Format Error
Last Post 27 Jul 2007 11:24 AM by fleetboss. 3 Replies.
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fleetboss
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27 Jul 2007 11:24 AM QuoteQuote ReplyReply

We receive  the following error when the computer is restarted using checkmate 5.0 Error: upload failed incorrect file format can not proceed : format error. What is it?.
fleetboss
New Member

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27 Jul 2007 11:27 AM QuoteQuote ReplyReply
[QUOTE]fleetboss wrote

We receive  the following error when the downloader downloads using checkmate 5.0 Error: upload failed incorrect file format can not proceed : format error. What is it?.

[/QUOTE]
fleetboss
New Member

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27 Jul 2007 11:27 AM QuoteQuote ReplyReply
[QUOTE]fleetboss wrote

We receive  the following error when the downloader downloads using checkmate 5.0 Error: upload failed incorrect file format can not proceed : format error. What is it?.

[/QUOTE]
Tony
Administrator
Posts:173

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27 Jul 2007 11:35 AM QuoteQuote ReplyReply

In checkmate 5.0. Using an RF or key download, Please look in C:\Documents and Settings\All Users\Application Data\GEOTAB\Data Manager. 

Take note of the text file that are listed in this folder. If there is a text files listed there that is failing to be processed.  Please send the text file to geosupport@geotab.com. You can ignore the datamanager text file.

Once the text file is properly processed, it will automatically be removed
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