Geotab Support Forum

Hello Sir

Built 10012
Drivers & Activity
Activity & Trips
Select date and vehicles
Apply
Map Activity
Click Live button (Red)

The updated positions do not appear. It is supposed to show updated position, and the previous trips as well.

Map current position works, when live button enabled, and it shows only the latest updated position (this is ok).

Please advise

Thank you

Reza

Hi Reza,

There is currently an open ticket with development regarding this issue: Case 3096.

Hello

Thank you. Seems to work on build 10409

Reza

Hi

I'm testing built 10476 and there seems to be a bug in the Map Activity that does not add up latest points again when Live button is clicked (RED). However, it does work if we simultaneously open the Map Current Position screen.

Thank you

Reza

Hi Reza,

There has been an additional fix in build 10477. To ensure that you receive the latest improvements, please use the latest build 10583 from the latest builds page http://update.geotab.com/latestbuild

Hello Sir

Same problem occured on version 10607. I did the following quick test.
Upgrade to version 10607
Devices & Vehicles
Vehicle & Devices
Select my vehicle
Apply
Map Activity, Click Live
Make a round in the car
Check MapActivity, but no trips was added.

If i previously clicked Map current position, the new trips would have been added in Map Activity

Thank you

Hello,

We were not able to reproduce the issue with build 10607. If you still encounter an issue, please visit the contacts page on www.geotab.com and submit your contact details. Please include the company which the system was purchased from so that we can include your dealer in the troubleshooting process.