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Tracking issue

Last Post 03 Sep 2010 09:47 AM by Mauricio. 1 Replies.

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csimon
Posts:155

03 Sep 2010 07:21 AM	Quote Reply
Hi forum, I've just returned from vacation and have no truck data. All systems check out OK. Any idea who to contact at Geotab for support? Any ideas? Thanks, Charles

Mauricio

Moderator

Posts:240

03 Sep 2010 09:47 AM	Quote Reply
Hi Charles, The first line of support is always your reseller so I would suggest to contact them. If the device that is in your truck is Live then we can do some quick troubleshooting, what is the serial number on the unit and what is your database name on MyGeotab..

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