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checkmate service fails on 5.5 local install

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RE: checkmate service fails on 5.5 local install

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[quote]
Posted By Jordan on 14 Jun 2010 05:07 PM
I’ve been trying to install checkmate 5.5 locally hosted.  The Checkmate service is not starting.  What am I missing? 
  
 The machine has IIS stopped.  MSSQL 2005 Express is installed locally as a named instance .\sqlexpress.  SQL Server is enabled for remote connections via TCP/IP & named pipes.  Application.config is edited to include &lt;add property="DefaultSqlServer" value="10.0.1.72,1433".  />.  Host Config\ directory is empty. 
  
 Enabling web server through the html from checkmate.exe places an error in eventvwr same error restarting the Geotab\Checkmate service. 
 Event Type:        Error 
 Event Source:    Checkmate 
 Event Category:                None 
 Event ID:              0 
 Date:                     6/14/2010 
 Time:                     10:46:03 AM 
 Description: 
 Web Server,,Cause: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047) 
 ThrowLevel: 0 >>>>>> 
 Exception: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047) 
 Message: An address incompatible with the requested protocol was used 
 StackTrace:  
    at System.Net.Sockets.Socket..ctor(AddressFamily addressFamily, SocketType socketType, ProtocolType protocolType) 
    at Geotab.WebServer.Server.CreateSocketBindAndListen(AddressFamily family, IPAddress address, Int32 port) 
    at Geotab.WebServer.Server.Start() 
    at Geotab.Checkmate.WebServer.Run() 
 &lt;&lt;&lt;&lt;&lt;&lt; 
  
 Application: Checkmate.exe 
 Version: VEA12C4948 5.5.0.12879 
 Revision: BU3FDB5092 5.5.0 
 Minor: MIE47A9E2C 5.5 
 Path: C:\Documents and Settings\All Users\Application Data\GEOTAB\Checkmate\bin\Checkmate.exe 
 OS: Microsoft Windows NT 5.2.3790 Service Pack 2 
 Region: United States 
 CultureName: English (United States) LCID1033 
 Database: unknown 
 DeploymentType: Local 
  
  
 Restart the computer the checkmate service doesn’t start, the following 2 errors in eventvwr: 
 Event Type:        Error 
 Event Source:    Service Control Manager 
 Event Category:                None 
 Event ID:              7009 
 Date:                     6/14/2010 
 Time:                     10:05:29 AM 
 Description: 
 Timeout (30000 milliseconds) waiting for the Geotab Checkmate Web Server service to connect. 
  
 Event Type:        Error 
 Event Source:    Service Control Manager 
 Event Category:                None 
 Event ID:              7000 
 Date:                     6/14/2010 
 Time:                     10:05:29 AM 
 Description: 
 The Geotab Checkmate Web Server service failed to start due to the following error:  
 The service did not respond to the start or control request in a timely fashion.

[/quote]

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Topic Review

Jordan

Posts:8

16 Jun 2010 01:24 PM
Corrected security.config. Still had a problem with named instance, but got it working on another sqlserver. Thanks.

Mauricio

Posts:240

15 Jun 2010 12:30 PM
Hi Barb, I have some questions: Have you added the database entry into security.config? What exactly did you include in application.config? Is there a data_manager.config file in the general Checkmate folder? How many databases will you be hosting? Is the firewall off or on?

Jordan

Posts:8

14 Jun 2010 05:07 PM
I’ve been trying to install checkmate 5.5 locally hosted. The Checkmate service is not starting. What am I missing? The machine has IIS stopped. MSSQL 2005 Express is installed locally as a named instance .\sqlexpress. SQL Server is enabled for remote connections via TCP/IP & named pipes. Application.config is edited to include . Host Config\ directory is empty. Enabling web server through the html from checkmate.exe places an error in eventvwr same error restarting the Geotab\Checkmate service. Event Type: Error Event Source: Checkmate Event Category: None Event ID: 0 Date: 6/14/2010 Time: 10:46:03 AM Description: Web Server,,Cause: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047) ThrowLevel: 0 >>>>>> Exception: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047) Message: An address incompatible with the requested protocol was used StackTrace: at System.Net.Sockets.Socket..ctor(AddressFamily addressFamily, SocketType socketType, ProtocolType protocolType) at Geotab.WebServer.Server.CreateSocketBindAndListen(AddressFamily family, IPAddress address, Int32 port) at Geotab.WebServer.Server.Start() at Geotab.Checkmate.WebServer.Run() <<<<<< Application: Checkmate.exe Version: VEA12C4948 5.5.0.12879 Revision: BU3FDB5092 5.5.0 Minor: MIE47A9E2C 5.5 Path: C:\Documents and Settings\All Users\Application Data\GEOTAB\Checkmate\bin\Checkmate.exe OS: Microsoft Windows NT 5.2.3790 Service Pack 2 Region: United States CultureName: English (United States) LCID1033 Database: unknown DeploymentType: Local Restart the computer the checkmate service doesn’t start, the following 2 errors in eventvwr: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 6/14/2010 Time: 10:05:29 AM Description: Timeout (30000 milliseconds) waiting for the Geotab Checkmate Web Server service to connect. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 6/14/2010 Time: 10:05:29 AM Description: The Geotab Checkmate Web Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

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