GO9 Support Document
Geotab® GO9TM — Expandable Telematics Device
Geotab’s GO9 telematics device is the most powerful yet. The GO9 offers a 32-bit processor, 4x more memory and 5x more RAM than the GO8. Similar to the GO8®, the GO9 offers state-of-the-art GPS technology, g-force monitoring, GEOTAB IOX® expandability, engine and battery health assessments, and communication on the LTE network*.
Geotab platform security is designed for end-to-end protection of your data.
Key implementations include:
Using Geotab’s patented tracking algorithm, the GO9 accurately recreates vehicle trips and analyzes incidents. The GO9 also offers in-vehicle alerts to instantly notify drivers of infractions and — with hardware Add-Ons — provides live coaching for driver’s on-road performance. The GO9 does not require a dash-mounted antenna or any wire splicing.
Technical Specifications and Features
Physical Interfaces: J1850 PWM, J1850 VPW, J1708, 9141-2 and ISO 14230 (KWP2000) at Pins 2 and 10.
Speed: 10.4/41.6 kbaud for J1850, 9141-2 and ISO 14230 and 9600/62500 bps for J1708
Data packet protocols: J1850 PWM, J1850 VPW, J1708, J1708 CAT, ISO Toyota, ISO Vario, ISO Ford, ISO Isuzu
Diagnostic/application protocols: OBD2
Physical Interfaces: CAN at Pins 6 and 14, Pins 3 and 11, Pins 2 and 10.
Speed: 125/250/500 kbps
Data packet protocols: ISO 15765 CAN, GMLAN, VW TP 2.0, SAE J1939-21, SAE J1939-FMS
Diagnostic/application protocols: Std OBD2, WWH-OBD, UDS (ISO 14229)
Single Wire CAN:
Physical Interfaces: Single Wire CAN at Pin 1
Speed: 33/50/83.3 kbps
Data packet protocols: GMLAN, OEM Specific
Medium/Low Speed CAN:
Physical Interfaces: J1939-13 Type 2, TTL CAN at Pins 3 and 11, Pins 2 and 10
Speed: 50/125/250 kbps
Data packet protocols: GMLAN, OEM Specific, ISO 15765 CAN, SAE J1939-21, SAE J1939-FMS
Diagnostic/application protocols: Std OBD2, WWH-OBD, UDS (ISO 14229)
* 2- or 3-wire install support (for older vehicles/asset tracking)
LEDs — Ignition, GPS, Cellular
IOX (more details below)
Internal GPS/Cellular antennas
Availability varying on certification - full list of supported countries here.
GO9 LTE ATT/TELUS/Rogers/Bell/Mexico
LTE (CAT-1): Bands 2/4/5/12, 3G: Bands 2/5
GO9 LTE ATT FirstNet Ready
LTE (CAT-1): Bands 2/4/5/12/14, 3G: Bands 2/5
GO9 LTE T-Mobile
Single Mode LTE (CAT-1): Bands 2/4/12
GO9 LTE Verizon
Single Mode LTE (CAT-1): Bands 4/13
GO9 LTE Sprint
Single Mode LTE (CAT-1): Bands 25/26/2/5/12
GO9 LTE - Oceania (New Zealand, Australia)
LTE (CAT-M1): Bands 3/28
GO9 LTE - EMEA* (EU28, Japan, South Korea only) Beta
LTE (CAT-M1): Bands 1/3/5/8/20, 2G: Bands 850/900/1800/1900 MHz
GO9 3G/2G Global
3G: 800/850/900/1900/2100 MHz
2G: 850/900/1800/1900 MHz
72-channel engine (GPS/GLONASS)
Under 1 second Time-To-First Fix for hot and aided starts
Cold start: 26s
Concurrent GPS & GLONASS system
Accuracy: ~2.0 m CEP
OTA FW updates supported
I/O Expandability Support (IOX)
Currently supports a combination of up to 5 of the following:
Charging or data transfer over USB
AUX — 4 per IOX (Digital or Analog)
Serial Port and Additional CAN for third-party device integration
Driver Feedback via external Buzzer and GOTALK
Environmental and EMC
−40 to +85 °C
Thermal Shock (Section 126.96.36.199)
Humidity cycle (Section 4.1)
Temperature Cycle (Section 4.2)
Mechanical Vibration (Section 4.10)
Operational Shock, Transit drop, Handling Drop (Section 4.11.x.x)
Inductive Switching, Burst Transients, Starter Motor Engagement (Section 188.8.131.52.1)
Coupled Transients (Section 184.108.40.206.2)
Electrostatic Discharge Handling, operational and non-operational (Section 220.127.116.11.3)
Radiated and Conducted Emissions
Accelerometer & Gyroscope
3D accelerometer and 3D gyroscope. Full-scale acceleration range of ±8g and an angular rate range of ±250 dps
Acceleration and angular rate output data rate of 1.66 kHz
Weight: 70 g (0.15 lb)
Dimensions: 75 mm L × 50 mm W × 23 mm H
Housing: Flame retardant black ABS
12 V and 24 V systems supported
At 12 V
Operating Mode: 60–300 mA
Operating mode + IOX: Up to 2 A
Sleep mode: 4.5 mA
At 24 V
Operating Mode: 35-180 mA
Operating mode + IOX: Up to 2 A
Sleep mode: 3.0 mA
Resettable overcurrent protection to IOX
Standards: FCC, IC, PTCRB, NOM, HERO (select SKUs), HERF, HERP, CE, Emark, RED, REACH, RoHS, WEEE, RCM
Carriers: T-Mobile, AT&T, Verizon, Telefónica, Rogers, Bell, TELUS, Telenor
Over-the-Air (OTA) Support
Firmware Updates: For maintenance, new features, and custom applications
Parameters: For turning additional features on/off
Almanac/Ephemeris Data: For quicker GPS latch
Decibel Output: >85 dBA at 10 cm
Driver Feedback: Harsh braking, harsh acceleration, harsh corners, over-revving, excessive idling and speeding, engine based seatbelt violations (when available), and custom
Test Mode: Diagnostic beeps for validating GPS and wireless connection
Curve-based voltage logging to detect weak batteries, failing alternators, and failing starters.
64-Mb Non-volatile Flash Memory
Main Data Memory: Up to 80,000 logs in offline mode (out of coverage)
Collision Data Memory: Buffer records over 100 minutes of second-by-second data
(6,000 logs). Last 72 records (1.2 minutes) are sent instantly on accelerometer-triggered collision-level events.
Patented curve-based GPS/voltage/accelerometer/engine data logging algorithm for fewer, more accurate data points.
Non-engine-based ignition detect on voltage and movement, allowing for 3-wire installation. Ideal for older vehicles with no engine information and covert installation for asset recovery.
Preparing For Installation
Before installing the GO device, please record the device serial number. The serial number is used to verify the communication status of the GO device.
Carefully read the device release notes (goo.gl/fZURff) or the vehicle specific installation notes (goo.gl/MCIXt0) to verify that we support your vehicle. If you have any questions or concerns, please consult your Authorized Reseller.
Ensure no dash warning lights are on in the vehicle while it is running, and all other functions, such as headlamps and flashers etc. work prior to installing the device.
Before Installation, add the device to your MyGeotab database using the device serial number. This will ensure all data logged from point of install onward is sent to your database.
✱ NOTE: You must select the correct Geotab hardware suitable for your specific installation environment and vehicle use. For installations where exposure to the elements (e.g., liquids, dust, or interior wet cleaning/powerwash) is anticipated, select the GO Rugged device (GR8 rated IP67, and GR9 rated IP68 and IP69K). For additional information regarding environmental contaminants, see the applicable installation instructions as well as the Important Safety Information & Limitations of Use section below.
Read important related safety information and limitations of use following these installation instructions. Read and follow all instructions and warnings to prevent serious injury and/or vehicle damage.
WARNING! Prior to GO installation, read and follow important safety information including limitations of use located following these installation instructions. Always read and follow all safety information to prevent loss of vehicle control and serious injury.
WARNING! Some installations are not straightforward and must be completed by an Authorized Geotab Installer to ensure a secure installation. An unsecure device installation can cause poor electric and/or data connection that can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to your vehicle. Some examples requiring professional installation from an Authorized Geotab Installer are:
- The OBD port location is such that the device protrudes and interferes with entering or exiting the vehicle, or located where it could be inadvertently kicked or bumped during vehicle operation
- The device isn't fully secured and so may come loose with vibrations or accidental contact
- An electrical harness or additional wiring is required
- Vehicle mounting modifications are required to secure the device, i.e. removing of panels; deformed/damaged OBD connector; or physical damage to the electrical wiring
- The device does not beep six times and power on when first installed
- The installer questions their ability to complete a secure installation according to these instructions
WARNING! Do not attempt to install, reconfigure, or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. All installation, configuration, or removal must be done only in stationary vehicles which are securely parked. Attempting to service devices while the vehicle is in motion could result in malfunctions or collisions, leading to death or serious personal injury.
How to Install the GO Device
Locate the vehicle’s engine diagnostic port, typically found in the driver’s area at or below knee level.
Note: For heavy-duty trucks, always use a vehicle-specific harness when offered by Geotab or the vehicle manufacturer (see Harness Identification and Application [PUB] and Harness Assessment Cheat Sheet GUIDE V2.0 [PUB]). Where a heavy-duty truck-specific harness is not offered by Geotab or the vehicle manufacturer, use the adapter harness (HRN-CG13S1) for any 16-pin (OBDII) installation method to avoid possible GO device damage.
Align the receiver end of the device with the engine diagnostic port and push in place. Please ensure the device is well-connected to the diagnostic port. Once connected, the device emits 6 quick beeps.
Once the device is connected and receives power, the LEDs on the front of the device start blinking then turn solid once completing the actions below.
Red LED — Device configuration
Green LED — Cellular network connectivity
Blue LED — GPS network connectivity
The device emits two quick beeps every 60 seconds during set-up. Initial startup may take several minutes to complete.
Once all three LEDs turn solid and you hear 10 quick beeps, secure the device using the provided cable tie.
Note: The device is considered installed when the Green and Blue LEDs turn solid.
When performing under-dash installations with an extension harness, make sure the antenna side points upwards — towards the sky for faster GPS latch times. The GPS antenna in the GO9 is located on the bottom of the device.
Navigate to installmygps.com to verify that the device is communicating. In the space provided, enter your name, the company name, and the GO device serial number — found at the bottom of the device. Click Log Install.
After you click Log Install, the web page displays the current communication status of the device in GREEN or RED text. If the device is communicating, the status is displayed in GREEN text. If the device is not communicating, the status is displayed in RED text.
Note: If the device is not communicating, please ensure the GO device is installed correctly and try again.
WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake and clutch pedals. This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could indirectly cause the vehicle’s engine computer to fail, loss of vehicle control and cause serious injury. Inspect devices and cabling regularly to ensure all devices and cables remain securely attached.
WARNING! If at any point after an in-vehicle device is installed a warning lights up on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.
Important Safety Information and Limitations of Use
For the latest version of the Limitations of Use, please visit: goo.gl/k6Fp0w.
WARNING! Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, that can lead to a fire hazard and cause loss or serious injury.
WARNING! Do not attempt to remove the devices from the vehicle in which they are originally installed for installation in another vehicle. Not all vehicles share compatibility, and doing so may result in unexpected interactions with your vehicle, including sudden loss of power or shutdown of the vehicle’s engine while in operation or cause your vehicle to operate poorly or erratically and cause serious injury and/or vehicle damage.
NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.