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Geotab Security Center (GSC)

The Geotab Security Center provides information related to Geotab's security and privacy policies.
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Geotab's Security Policy

Geotab takes a rigorous approach to data security following the principle of continuous improvement. To protect our customers and partners, Geotab is constantly reviewing, improving and validating our security mechanisms and processes so our systems remain resilient to intrusion and disaster. Geotab collaborates with leading stakeholders to advance security across the industry. As we grow, more industries, fleets and customers will benefit from Geotab’s uncompromising stance on data security.

View Geotab's Security Policies in Detail

Vulnerability Responsible Disclosure

Geotab takes security and transparency very seriously and we appreciate the ongoing efforts of Individuals or entities who study security and/or security vulnerabilities (known as “Security Researchers”). To better serve those Security Researchers, Geotab has developed a program to make it easier to report vulnerabilities and to recognize those researchers for their effort to make the Internet a safer place. This policy provides Geotab’s guidelines for reporting vulnerabilities to Geotab.

If you believe you have found a security vulnerability that could impact Geotab or our customers, we encourage you to let us know right away. We will investigate all legitimate reports and do what we need to do, to fix the problem as soon as possible. We ask that all researchers follow our Vulnerability Disclosure Policy and make a good faith effort to avoid privacy violations, destruction of data and interruption of services during your research.

Geotab thanks the following people and organizations for reporting security issues under Geotab's responsible disclosure program:

View Geotab's Vulnerability Disclosure in Detail

Spectre and Meltdown Statement

Regarding the recently discovered vulnerabilities known as Spectre and Meltdown, please see Geotab's official Statement below.

View Geotab's Official Statement

Trackmageddon Statement

Regarding the recently disclosed vulnerabilities known as Trackmageddon, which do not affect Geotab Products.

View Statement

Customer Data Privacy

Geotab provides its customers with an industry-leading, open platform fleet management solution for collecting and analyzing vehicle and fleet data. With Geotab, customers have power and control over their own data. Although the Geotab platform does not require personal data, nevertheless, some customers may choose to include personally identifiable information, such as driver-related data, to help achieve additional business goals.

Maintaining the privacy of customers’ data is an important priority of Geotab’s data management activities. As a data processor, Geotab implements and maintains technical and organizational measures designed to keep customer data secure and private. Individual customer data is processed according to the customer's chosen settings and as required for the proper functioning of the solution and its ongoing improvement. Geotab has limited and audited access to personally identifiable information in a customers database in the event that the customer needs support on their data for safety or troubleshooting.
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Geotab's Security Leadership Team

Neil Cawse - CEO

Neil is an accomplished business leader, entrepreneur and engineer who has been founding and running his own businesses since 1992. In 1998, Neil sold his software development company with over 100 engineers to Datatec. In 2000, Neil founded Geotab Inc., which is now the largest telematics company in the world, as measured by new vehicle subscriptions on a yearly basis. Geotab has been voted one of the 50 fastest growing tech companies in Canada and has been ranked in the top 200 in North America for the last four years. Neil at heart is an engineer and this passion keeps him involved in the day-to-day engineering and design of Geotab's systems. Neil believes that Geotab's success stems from the company's integrity, its forward thinking ideals and foremost the customer receiving the right solution. In 2015, Neil Cawse was named Ernst & Young Entrepreneur of the Year Ontario.

Alan Cawse - CSO

Alan is the Executive Vice President of Technical Services and has been part of the Geotab team since its inception. He has over 20 years of information technology experience. Alan's primary responsibilities include overseeing technical support and its team of engineers; IT operations, including all internal, network, server, hosting services and security for Geotab; and all ERP and reseller portal systems. Alan has always had a passion for technology and software development. After spending a few years in the financial services industry as a credit manager, and then as a software engineer for a large software company, he then co-founded and ran a software consulting company that rapidly grew to be a successful, international company. Having both business and technical expertise and experience has allowed Alan to help Geotab grow to the great company it is today.

Dirk Schlimm - CPO

Dirk has been a member of the Geotab Advisory Board since 2010 and has helped advance Geotab’s global strategy, corporate practices and risk management. Dirk oversees legal and policy frameworks for data privacy, data usage and data access as a source of innovation and value for users of connected car platform services. He previously was a member of the senior executive team at Husky Injection Molding Systems. Dirk holds a law degree from Bonn University, Germany, and a doctorate in comparative law (United States/Germany) from Konstanz University, Germany. Dirk also teaches board room effectiveness in the ICD/Rotman Directors Education Program across Canada and consults with corporations in various industries. Dirk is the author of Influencing Powerful People (McGraw Hill, New York and authorized Chinese translation). With Neil Cawse, he published the white paper "Preserving Privacy and Security in the Connected Vehicle: The OBD Port on the Road Ahead.."

Laurence Prystawski - General Counsel

Laurence joined Geotab in March 2015 as its first in-house legal resource. Laurence holds a Bachelor of Mathematics (Computer Science) degree from the University of Waterloo and a law degree from the University of Western Ontario. Laurence's practice has focused on corporate commercial, intellectual property, and technology law for close to 20 years. He has worked in private practice at a national Canadian law firm and has been legal counsel at major Canadian technology companies, including Research In Motion (BlackBerry) and IBM.

Glenn Atkinson - P.Eng. VP Product Safety

Glenn began working with Geotab as a consultant in March 2014 and joined as an employee Jan 2016. Glenn has over 25 years experience that includes; proactive safety design analysis, product safety/company risk mitigation techniques and product safety litigation defense. He is currently working with Universities, Industry Associations, and Authorities to proactively advance telematics product safety and cyber security at Geotab and more broadly within the industry. Glenn has a BSc. in Mechanical Engineering from the University of Saskatchewan and a M.Eng. from McGill University. Glenn was also Director EHS and Product Safety for Husky Injection Molding systems (global). He was chair of the ANSI SPI committee for 7 years, harmonizing EU and North American HIMM standards. (horizontal injection molding machines).

Ryan Brander - AVP, Security

Ryan began working with Geotab in September 2017. With over sixteen years of security experience from National Defense, Public Safety (Police, Fire, Ambulance), Telecommunications, and Online Sports Betting industries, Ryan brings a multifaceted perspective to the Geotab Product Security Team. Ryan examines possible security vulnerabilities in supply chain, hardware, firmware and applications, as well as end user and enterprise services. Prior to Geotab, Ryan worked in BlackBerry’s Product Security and Cybersecurity Services for about six years. Ryan holds a BSc. with an Advanced Major in Computer Science from Saint Francis Xavier University. Also, he holds a CISSP and CSSLP from ISC2, along with a CSTM from the UK CHECK penetration testing standard.

Resources - Geotab Security

Geotab’s Technical and Organizational Measures Statement

Read about Geotab’s overall security processes and procedures.


MyGeotab™ Standard Service Level Policy

Geotab's public Service Level Policy (SLP) document outlines the basic levels of service for MyGeotab, including server support, service level policy, data purging policy, network/power support and system support, and database maintenance or recovery requests.


Best Practices for Cybersecurity Management in Telematics — Geotab White Paper

Telematics generates a vast amount of data which are critical for business operations. Protecting that valuable data is essential. Read this white paper to learn how Geotab secures telematics data at each level and read the key recommendations for protecting that data.


Geotab Go Device Receives FIPS 140-2 Validation

Geotab is the first telematics company to achieve FIPS 140-2 validation for the cryptographic model within its GO tracking device. This standard ranks Geotab amongst the world’s most trusted brands, demonstrating its commitment to ensuring the security and privacy of its customers.


Contact Geotab Security

For any questions or comments about Geotab's Security programs, please fill out the form below. We will contact you as soon as possible.

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