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Courier and delivery fleet management

Keep your customers happy and deliver goods quickly, safely, and reliably with help from Geotab telematics.

Unparalleled efficiency from hub to spoke

Reduce costs and improve driver safety with real-time fleet tracking, alerts and detailed reports. With visibility and full insights, reduce fleet costs while also improving driver safety. Provide accurate status updates to customers with Geotab’s high-performance technology for maximum scalability and flexibility.

Key features

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Accurate ETAs

Provide accurate ETAs to customers by tracking delivery vehicle movement in real-time.
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Track idling

Receive alerts when your vehicles are idling excessively and track idling trends with custom reports.
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Route optimization

Enhance operational efficiency by ensuring routes are optimized before the day begins.

Courier and delivery resources

Customer service is the top priority in courier and delivery fleet management. Explore how telematics can support fleet couriers and delivery companies to achieve top levels of customer satisfaction as well as fuel efficiency and route optimization.


The Geotab advantage

  • Complete visibility of workforce, assets, and costs
  • Dispatching, navigation and route optimization
  • Collision detection & notification, driver safety scorecard
  • High-performance GPS technology
  • Advanced dashboard reports
  • Open platform for easy data integration
  • Marketplace Apps and Add-Ons
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Case study

Courier fleet improves efficiency and customer service with Geotab

Growing delivery company Synergy Courier Services Ltd. minimized driver downtime and kept customers happy thanks to Geotab telematics.
Read more
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Solution

Geotab keyless

Keep your customers as a top priority with timely and reliable deliveries. Experience the benefits a scalable digital key solution has to offer your fleet.
Learn more

Courier and delivery fleet solutions from Geotab Marketplace

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Cameras and ADAS

Monitor a vehicle’s surroundings to reduce costs and improve safety. Solutions include video recording devices and monitors that can alert drivers of hazardous conditions.
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Routing and dispatching

Improve operational efficiency by assigning and dispatching routes to your drivers in real-time to ensure accurate pickups, deliveries, and returns. Solutions include hazard alert services, delivery tracking, and dynamic routing tools.
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Fuel management

Track fuel metrics that have a direct impact on your bottom line. Solutions include emissions and idling trend reports, overall fuel usage, and fuel card integration.

Commonly asked questions

With thousands of jobs to allocate every day, it’s vital that courier fleet routes are optimised to reduce transport mileage and associated fuel costs. And that’s just the start of the day. The best courier fleets are able to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.

Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.

Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
With the Geotab GO device in your fleet vehicles and our open fleet telematics platform MyGeotab integrated with solutions from Geotab Marketplace, you will have complete visibility and control to optimize every area of courier and delivery fleet operations:

Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimize routes

Optimize fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Decrease idling
Reduce speeding
Engine diagnostics
Plan preventative maintenance

Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customized messaging
Accident notifications
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more

Manage compliance
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
Reduce paperwork
As e-commerce grows in popularity, delivery fleets are under extreme pressure to ensure that goods arrive in a timely and cost-effective manner, with minimal environmental impact.

Fleet management software provides the insight and visibility to enable you to optimize your fleet management systems to maximise customer service while minimizing operational costs.

Best practice techniques that fleet management software can help with include:

• Rightsizing vehicles to their correct duty cycles
• Minimizing vehicle downtime
• Optimizing routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving
Fleet management solutions help delivery fleets to allocate and optimise thousands of jobs each day, in order to ensure delivery success and reduce transport mileage. During the day, delivery fleet management solutions help delivery fleets to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.

With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.

Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
To improve the safety of delivery and courier fleets, MyGeotab provides risk and safety reports, in-vehicle driver advice, accident notification, safety belt use detection and safety alerts for reckless driving behavior, such as hard braking or sharp turns.

To increase productivity and provide better customer service, MyGeotab provides fleet managers with a complete, consistent view of vehicles on a real-time map, with itinerary data, exception rules to improve driver productivity, trip and activity reports, messaging, dynamic contact with drivers (two-way messaging) and route optimization.
Even when following the same routes, there are many other factors that affect fleet management and can be optimized through MyGeotab. Among many other benefits, these include regulatory compliance, increased asset and load safety, increased productivity from every vehicle and driver, fleet optimization and reduced fuel costs.
Through Geotab software, estimated delivery times become more accurate as a result of continuously tracking the vehicle fleet. By tracking idle time, you can detect when drivers are spending too much time idling, communicate with them and notify the customer of the delay.
Transportation management is essentially fleet management but applicable more directly to the operations of courier and delivery services. It creates insight into fleet movements and, when used correctly, enables fast, secure and reliable deliveries that better meet customer needs.
When it comes to transportation management, every fleet is different. Geotab's courier and delivery solutions can help improve fleet operations by providing accurate arrival estimates, tracking vehicle idling and optimizing routes to ensure faster delivery.
Transportation management is incredibly important for optimizing the fleet for your delivery operations. It can reduce costs and improve driver safety with real-time fleet tracking, alerts and detailed reports. The visibility and detailed overview that this creates allows fleets to reduce costs while improving driver safety. In addition, it is possible to provide accurate status updates to customers to increase satisfaction.
Geotab technology can track vehicles of all types and sizes. We support passenger vehicles, trucks and electric vehicles with our easy-to-install GO devices and also work with a large number of OEMs to transfer data directly from vehicles without the need for device installation.
Fleet technology is crucial for helping support the fleet operations of carriers. Geotab technology provides a complete overview of your company's staffing, assets and costs. It helps with shipping, navigation and route optimization and also provides crash detection and notifications and high-performance GPS technology.
Companies are operating at greater and greater speed, which means that demand and competition for delivery services are increasing. Fast, safe and reliable transportation of time-sensitive goods is essential to customer satisfaction. Geotab can help you reduce the costs associated with your fleet, increase on-road productivity and improve driver safety using high-performance technology that is scalable, flexible and adaptable.

Ready to optimize your fleet?

Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your courier and delivery fleet.
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