Courier and delivery fleet management
Unparalleled efficiency from hub to spoke
Courier and delivery resources
Customer service is the top priority in courier and delivery fleet management. Explore how telematics can support fleet couriers and delivery companies to achieve top levels of customer satisfaction as well as fuel efficiency and route optimization.
The Geotab advantage
- Complete visibility of workforce, assets, and costs
- Dispatching, navigation and route optimization
- Collision detection & notification, driver safety scorecard
- High-performance GPS technology
- Advanced dashboard reports
- Open platform for easy data integration
- Marketplace Apps and Add-Ons
Courier fleet improves efficiency and customer service with Geotab
Courier and delivery fleet solutions from Geotab Marketplace
Cameras and ADAS
Routing and dispatching
Commonly asked questions
How can fleet management solutions help the courier industry?
Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.
Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
Which of Geotab's solutions are applicable to the courier and delivery industry?
Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimize fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Plan preventative maintenance
Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customized messaging
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
What are the best practices for delivery fleet management?
Fleet management software provides the insight and visibility to enable you to optimize your fleet management systems to maximise customer service while minimizing operational costs.
Best practice techniques that fleet management software can help with include:
• Rightsizing vehicles to their correct duty cycles
• Minimizing vehicle downtime
• Optimizing routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving
How can fleet management solutions help the delivery industry?
With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.
Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
How can telematics improve courier service security and productivity?
To increase productivity and provide better customer service, MyGeotab provides fleet managers with a complete, consistent view of vehicles on a real-time map, with itinerary data, exception rules to improve driver productivity, trip and activity reports, messaging, dynamic contact with drivers (two-way messaging) and route optimization.