Field service fleet management
Deliver a first-class customer experience by connecting your field service vehicles, jobs, workers and customers.
Key features for field service fleet management
Field service fleet management solutions from Geotab Marketplace
The Geotab Marketplace is a network of over 350 solutions that help extend the power of Geotab for our fleet clients. We're able to offer multiple ruggedized camera and asset tracking solutions through our marketplace to help you streamline operations and work smarter. With a solution to fit any type of jobsite, you can rest assured that you'll find what you're looking for.
Data security
For field service fleets prioritizing data security and privacy, Geotab employs rigorous protection measures. As an industry leader in cybersecurity, Geotab is adamant about safeguarding data through end-to-end encryption and continuous monitoring. Fleets can rest assured their sensitive information is defended against unauthorized access with Geotab's security architecture, ensuring peace of mind for businesses serious about protecting their data.
With Geotab, you own your data. Learn more about data security here:
Field Service Industry blog resources
Want to learn more about how Geotab helps field service fleets? Read all about our solutions for your common challenges over on our blog!
Commonly asked questions
What is service car fleet management?
Fleet management encompasses the broad range of activities and technologies required to track, monitor, and analyze vehicle health, maintenance requirements, driver behavior patterns, utilization patterns and location. These functions are designed to control costs, manage productivity and reduce risks.
How is the fleet of field service vehicles managed?
Geotab recognizes that no two fleets are alike, which means their fleet management processes and requirements also vary. In the field service industry, fleet dispatchers need to stay connected with their drivers to optimize routing and service call assignments. They need to make dynamic decisions based on emergency calls, traffic congestion, weather hazards and service technician availability.
Geotab solutions empower field service managers to make data-driven decisions about their vehicles, and meet their business goals such as customer satisfaction, driver safety, profitability, cost control and minimizing their carbon footprint.
Geotab fleet management solutions were designed with our five pillars of innovation in mind:
- Productivity
- Safety
- Fleet optimization
- Compliance
- Scalability
- Sustainability
Since Geotab was founded over 20 years ago, we have aligned our priorities with those of our customers.
Are there differences in tracking on different field service cars?
Vehicle data for EVs and ICE-powered vehicles are somewhat different in terms of fuel and energy usage and charging status. Otherwise, tracking functionality is consistent across all vehicle types used in the field service industry. All types of EVs and ICE-powered vehicles can be tracked within the MyGeotab platform.
How important is telematics technology in this industry?
Telematics devices and applications are essential for fleet managers to monitor:
- The integrity and safety of vehicles on the road
- The environmental impact and carbon footprint of a fleet
- The location of vehicle assets at any given time
- The driving practices of operators
Vehicle tracking devices can help identify where a field service vehicle is in relation to its assigned routes and stops. It ensures technicians and drivers are meeting and completing their scheduled service calls on time to ensure customer satisfaction.
What types of service vehicles does the Geotab tracking device work on?
Geotab’s GO devices can be used to dispatch, route, and monitor most modern heavy transport vehicles, light-duty trucks and passenger vehicles like cars and SUVs. A comprehensive list of supported vehicles is provided on our “Is my vehicle supported?” page on our Community portal.
Ready to optimize your fleet?
Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your field service fleet.