Elevate your fleet and exceed your customers expectations with Geotab
Field service fleet management
Deliver Standout Service: Elevate customer satisfaction with accurate ETAs, proactive updates, and on-time arrivals powered by real-time visibility and smart routing.
Respond Faster: Maximize technician productivity and schedule smarter to complete more jobs and resolve your customers issues quicker.
Stay Reliable: Avoid delays with proactive vehicle maintenance alerts and real-time operational insights—so your team always shows up on time.
Outperform the Competition: Use simple, actionable data from our intuitive platform, to cut costs, boost efficiency, and deliver a service experience that keeps customers coming back.
Your customers’ success is our driving force
See how Geotab’s solutions power field service fleets to operate more efficiently, work safer and exceed customer expectations.
Exceed customer expectations
Today's customers demand speed, reliability and transparency. Geotab empowers you to exceed expectations with accurate ETAs, proactive service updates and consistently dependable arrivals. Turn real-time fleet visibility into customer trust and loyalty – an advantage basic tracking systems simply can't provide.
Provide service reliability
Geotab’s predictive maintenance capabilities provide real-time diagnostics and vehicle health insights, helping you anticipate issues before they cause delays and frustrate customers. Don’t get caught out by unexpected downtime – keep your fleet reliable, your technicians on schedule and your customers happy.
Increase operational efficiency
Geotab helps you reduce fuel waste, minimize idle time and improve vehicle utilization, while maintaining the high-quality service your customers expect. Unlock deep, actionable insights that simplified platforms overlook, and make smarter decisions with intuitive dashboards and tailored reports that lower your cost-per-job without compromising performance.
40%
40% reduction in idling - Wiseway
.svg)
Maximize technician productivity
Equip your technicians to complete more jobs faster and more effectively each day. Geotab helps optimize routing, streamline dispatching with real-time location data, and reduce unproductive time between appointments. Our intuitive platform provides actionable insights to minimize downtime and maximize time spent serving your customers.
.svg)
Enhance technician safety
Support your field teams with the tools they need to stay safe and confident on the road. Geotab helps you build a proactive safety culture with real-time driver insights, in-cab coaching and AI-powered video telematics. Go beyond basic alerts to recognize safe driving, provide constructive coaching and reduce on-road risk.
40%
reduction in speeding - Wiseway
The future of fleet intelligence starts with Geotab
@1x.jpg){kind=tracking}
Connect and manage your assets your way — whether through the Geotab GO device, OEM-connected vehicles or third-party sensors. Our platform turns raw data into actionable insights to optimize your operations.
At Geotab, Routing and Optimization goes beyond just your typical Routing solution, it is a central component throughout our operations-centric connected vehicle platform.
The GO Focus™ AI Safety Sensor enhances collision prevention with AI and machine vision, continuously monitoring following distances and providing real-time alerts. Designed with driver privacy in mind, it uses a road-facing lens and records only key safety events.
Simplify asset management by integrating the GO Anywhere asset tracker into MyGeotab. Monitor all of your assets, vehicles and data in one place, reducing complexity and eliminating the need for multiple platforms.
Consolidate your fleet, financial and HR data into a single stream for real-time trends and long-term analysis — all within top BI tools like Tableau and Power BI.
Video
Powering performance behind every service call
Field service is fast-paced, high-stakes and relentlessly hands-on. From unpredictable schedules to prioritizing client care, every day is a balancing act. This is where Geotab fits in — not as another tool, but as a behind-the-scenes enabler of smarter operations, safer driving and seamless coordination.
Watch how we help the people who keep the world running do their best work, every day.
Recognized as an industry leader
ABI Research #1 commercial telematics ranking
Ranked #1 by ABI Research, Geotab is recognized for its innovation, openness and scalable architecture. Our platform is trusted by thousands of transportation and logistics fleets across North America, from Fortune 500 brands to growing regional carriers.
Compare platforms and see how Geotab stacks up on flexibility, innovation and customer satisfaction.
Field service industry blog
Want to learn more about how Geotab helps field service fleets? Read all about our solutions for your common challenges over on our blog!
Field service fleet management solutions from Geotab Marketplace
Don't settle for a one-size-fits-all solution. Geotab's Marketplace offers unparalleled flexibility for field service fleets. And if you need help navigating our 400+ options, our experts are ready to guide you to the perfect fit.
Commonly asked questions
What are the core challenges in managing a field service fleet today?
Field service fleets face a unique set of challenges: balancing tight schedules with unpredictable events, promoting technician safety, maintaining vehicle uptime, and delivering exceptional customer experiences. Modern solutions address these by providing real-time visibility into vehicle location, health, and driver behavior, enabling proactive decision-making and efficient resource allocation.
How can telematics improve technician productivity in the field?
Telematics streamlines workflows by enabling intelligent task assignment, optimized routing, and simplified reporting. Real-time updates on job status and vehicle location minimize downtime and administrative overhead, allowing technicians to focus on delivering quality service and completing more jobs efficiently.
How can field service businesses leverage telematics to enhance customer satisfaction?
Telematics enables accurate ETAs, instant communication, and real-time updates, fostering transparency and trust with customers. By providing reliable and timely service, businesses can exceed customer expectations and build long-term loyalty.
Can Geotab support the diverse vehicle types used in modern field service fleets, including EVs?
Yes, Geotab's platform is designed to support a wide range of vehicles, including both internal combustion engine (ICE) and electric vehicles (EVs). Our solutions provide comprehensive data on vehicle health, performance, and location, regardless of the vehicle type. For detailed information on supported vehicles, please visit our community portal.
What are some key metrics field service businesses should track using telematics data?
Critical metrics include vehicle uptime, fuel consumption, driver behavior, job completion rates, and customer service response times. Tracking these metrics provides valuable insights into operational efficiency, cost control, and customer satisfaction, enabling businesses to make data-driven decisions.
Ready to optimize your fleet?
Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your field service fleet.