Despite the many benefits of vehicle tracking, some drivers are still wary of telematics. There are many ways employers can overcome these objections, from debunking common telematics myths, to explaining the importance for driver safety and other areas of business operations. A telematics privacy feature can be an additional incentive in companies whose employees use vehicles for both business and personal use.
This blog post describes our new feature and answers some of the top questions users may have.
Privacy Mode is a new feature in MyGeotab, which makes it possible for drivers or dispatchers to temporarily shield vehicle tracking. Fleets can use this feature to accommodate situations where drivers require intervals of privacy.
Example use cases for Privacy Mode include:
Note that Privacy Mode should be not be used with compliance features electronic logging / Hours of Service (HOS) or International Fuel Tax Agreement (IFTA) reporting.
With this telematics privacy feature, some data is hidden and some is not. When Privacy Mode is enabled in MyGeotab, location features using GPS, such as position, trip data, and speed profile are not displayed in the fleet management application. GPS positions are immediately separated from the regular data flow and inaccessible in the user’s MyGeotab database, the SDK, and not available to any Geotab Reseller.
Other features not using GPS, such as engine and accelerometer data are still displayed in Privacy Mode, which is helpful for fleet optimization.
Once set to Not Private, the privacy feature will return to storing the incoming GPS data as usual.
There are three ways to use Privacy Mode:
When Privacy Mode is enabled for a vehicle, that portion of trip will not be visible on the map in MyGeotab (see screenshot below).
Driving data that is collected when the vehicle is in Privacy Mode is stored in the database as “private.”
However, if required, as in the case of compliance to regulations, a fleet can purge the data logged during Privacy Mode. To do this, the MyGeotab administrator should can up the application to automatically and permanently delete private trip data at specific time intervals, such as every 2 weeks, 6 months, or 1 year.
Storing private GPS data on a temporary basis is useful in some instances, for example:
In both of these instances, it is easy to see the extremely high value of temporarily storing this data.
If a collision occurs, private data can be extracted for the purposes of collision reconstruction. Fleets requesting access to private data in the case of collisions must demonstrate that they have received consent from the driver of the impacted vehicle.
Privacy Mode can be disabled either manually in MyGeotab or Geotab Drive, or by setting rules. To use the Geotab Drive App Add-In, Geotab Drive users must be an administrator or have the appropriate security clearance.
Privacy Mode can be configured to automatically turn on and off based on conditions set in the application’s Exception Rules, while allowing users to create and customize their own privacy rules.
Here are a few examples of why fleets might want to control Privacy Mode with rules:
The Privacy Feature is a new, powerful, and unique feature for Geotab customers, which also is able to permanently delete data. To learn more about using this feature, please consult the Privacy Mode User Guide.
Geotab is continuously enhancing and expanding our fleet management solutions. Let us know what features you are looking for! Leave a comment below.
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