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Field Service Fleet Management Solutions

Deliver unparalleled customer service while protecting your drivers and easing compliance.

Leverage Geotab’s advanced data analytics and AI capabilities for optimal customer service

Seamlessly connect your vehicles so that you can make strategic decisions based on actionable data insights.

 

Proactively improve operational performance & driver safety, and streamline workflows with a secure and reliable fleet management platform. 


Explore the benefits of Geotab’s solution for field service fleets

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Streamline workflows

  • Make strategic decisions with access to all your fleet’s data
  • Easily customise rules and alerts to deliver the greatest impact
  • Reduce time spent collating data
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Protect your drivers and other road users

  • Use AI video-based safety intelligence to inform training
  • Deliver in-vehicle coaching with customisable alerts 
  • Benchmark and track your fleet’s safety score against similar fleets
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Deliver exceptional customer service

  • Keep customers happy with accurate ETAs & proactive updates
  • Optimise routes with intelligent routing
  • Reduce emissions by identifying impactful efficiencies 
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Get immediate access to the insights that matter

  • Free your time to actively improve compliance
  • Reduce the risk of infringements
  • Easily prove adherence to SLAs, trade union requirements and the working time directive
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Reduce the cost and frequency of claims

  • Reconstruct collisions to understand exactly what happened
  • Actively manage incidents with real-time alerts
  • Cut commercial fleet insurance premiums with safe driving data
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Get the most from your electric vehicles

  • Optimise EV utilisation for the best return on investment  
  • Extend range with eco-driver training
  • Trust in range capability with live state of charge monitoring
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Geotab leads the way in field fleet services

  • Helping over 13K field service fleets globally address their critical challenges
  • Geotab-connected electric vans cover over 8 million km each month in EMEA
  • Industry leading electric van data support
  • High accuracy GPS data for more precise location and safety insights
  • Ranked as the #1 commercial telematics vendor by ABI Research
  • Support for 9,000+ vehicle makes and models
  • Strongest OEM solution on the telematics market

Actionable insights empower the entire organisation

Compliance

  • Streamlined workflows
    MyGeotab extracts the pertinent compliance insights, so that instead of spending time collating the data, you can focus on actively solving problems. 
  • Simplified compliance
    Proactively ensure customer SLA compliance with accurate ETAs, proactive updates and on-time service, then easily demonstrate that the service meets required standards.
  • Complete customisation 
    Ensure each vehicle is safe to drive every time with compliance software fully aligned with diverse policies and vehicle-specific requirements.
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Health and Safety

  • Proactive driver safety
    Reduce collisions by monitoring driver behaviour and providing real-time coaching. Protect your team with advanced safety features like dash cams and assistance systems, building a culture where safety comes first.
  • Safer, healthier vehicles
    Use Geotab’s rich engine data to actively manage diagnostic trouble codes (DTCs), so that you can rectify minor issues before they escalate into safety risks.
  • Instant safety insights
    Use customisable safety dashboards and flexible reporting to monitor trends and benchmark driver performance. With quicker access to the data-driven insights that matter, you can spend your time making the drivers safer.
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Fleet Management

  • Boost productivity
    Work smarter, not harder. Give your technicians the tools and insights they need to stay efficient and get more done. Streamline workflows and optimise schedules to reduce downtime and deliver a top-quality service.
  • Enhance customer experience
    Optimise routes for faster arrivals, resolve issues quickly and keep customers informed every step of the way. With seamless communication and reliable service, you’ll build trust, strengthen relationships and keep customers coming back.
  • Optimise Electric Vehicles
    As you transition to electric vehicles, optimise their performance, compare them against conventionally fueled vehicles, and monitor real-time state of charge with Geotab’s industry-leading EV data support. 
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The future of fleet intelligence starts with Geotab

Consolidate your fleet, financial and HR data into a single stream with unparalleled compatibility with your transport management system (TMS), enterprise resource planning (ERP), and other operating systems. Gain crucial context, drive efficiencies and improve compliance by integrating driver behaviour monitoring, dash cameras, workflow analysis, and collision prevention & detection together in the MyGeotab platform. 

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Why our customers love us

Geotab in our customers’ words

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Having a mixed fleet of LCVs, we really needed a telematics solution that could work with the vehicles' inbuilt telematics systems. Geotab's OEM solution has given us data visibility across our entire fleet, and because we can now manage it in one interface, we can make real improvements to our fleet efficiency.


Michiel Westdorp | Fleet Manager, Hoppenbrouwers Techniek

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With data from MyGeotab and dash camera footage, we now have all the information about what is happening out there, so that we can make better use of our assets, and make the best economies out of what we are spending on our trucks.


Rob Murrells | Finance and Operations Director, euroloo


Field service management solutions from Geotab Marketplace

Don't settle for a one-size-fits-all solution. Geotab's Marketplace offers unparalleled flexibility, with over 200 integrated hardware and software fleet solutions.

Field services fleet resources

Learn how connected fleet management solutions support field service fleets to deliver excellent customer service, while protecting their drivers and ensuring compliance.


Commonly asked questions

Route optimisation software enables field service fleets to enhance customer service by allowing for faster arrivals, on-time service and swift resolution of problems. When combined with GPS tracking and CRM software, field service fleets can use route optimisation software to provide accurate ETAs and proactive updates to build trust, strengthen relations and keep customers coming back. Route optimisation software is also a critical tool to reduce fleet emissions by reducing route mileages.

Geotab’s compliance software ingests vast amounts of data points and extracts the pertinent insights, streamlining workflows so that instead of spending time trying to collate information, the team can instead spend their time actively improving compliance with customer SLAs, trade union requirements and the working time directive. The software is also fully customisable to align with diverse policies and vehicle-specific requirements to ensure each vehicle is safe to drive every time.

Fleet management solutions can help field service fleets to work smarter, not harder. Fleet teams can give their technicians the tools and insights they need to stay efficient and get more done. Streamlined workflows and optimised schedules result in more jobs completed and less hassle, so that you can focus on delivering a top-quality service.

Geotab’s Electric Vehicle Suitability Assessment (EVSA) analyses real-world fleet data to determine which vehicles are the best candidates for electrification. By evaluating driving patterns, range needs, and total cost of ownership (TCO), the EVSA provides data-backed recommendations that highlight both the financial and environmental benefits. This insight helps fleets make informed decisions and confidently transition to electric vehicles.

Safety teams can better protect their drivers with Geotab’s customisable and expandable fleet safety solutions. Managers are supported from monitoring trends and benchmarking driver performance, to implementing parking aids and delivering real-time coaching based on risky behaviours identified by AI-powered dash cameras. Our actionable safety data insights inform risk-reduction strategies, and their impact on the fleet’s risk score can be actively monitored to predict how many fewer collisions will result. 

Ready to optimise your fleet?

Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your field sales and services fleet.
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