Improve efficiency from hub to spoke
Deliver service excellence
Provide proof of deliveries with accurate arrival reports. Maximise successful orders and deliver a service that is more flexible and reliable, dispatching new jobs to drivers with the shortest journey time.
Last-mile delivery resources
Customer service is the top priority in last mile delivery fleet management. Explore how telematics can support fleet couriers and delivery companies to achieve top levels of customer satisfaction as well as fuel efficiency and route optimization.
The Geotab advantage
- More on-time deliveries with efficient route planning.
- Lower insurance premiums and fewer accidents due to improved driver behaviour.
- Better fuel efficiency by reducing fuel-wasting driving practices, such as idling.
- Lower fleet maintenance costs and less wear-and-tear on vehicles.
- Greater customer satisfaction as a result of more accurate delivery time estimates.
Courier and delivery fleet solutions from Geotab Marketplace
Cameras and ADAS
Routing and dispatching
Commonly asked questions
How can fleet management solutions help the courier industry?
Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.
Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
How can fleet management solutions help the delivery industry?
With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.
Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
Which of Geotab's solutions are applicable to the courier and delivery industry?
Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimise fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Plan preventative maintenance
Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customised messaging
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
What are the best practices for delivery fleet management?
Fleet management software provides the insight and visibility to enable you to optimise your fleet management systems to maximise customer service while minimising operational costs.
Best practice techniques that fleet management software can help with include:
• Rightsizing vehicles to their correct duty cycles
• Minimising vehicle downtime
• Optimising routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving
What does Geotab's solution provide for courier and delivery fleets?
MyGeotab, Geotab's fleet management software, is scalable, flexible and customizable. Marketplace lets you integrate the solutions that best suit your fleet requirements and objectives so you can focus on enhancing those aspects that allow you to improve your delivery operations.
How can telematics improve courier service security and productivity?
To improve the safety of delivery and courier fleets, MyGeotab provides risk and safety reports, in-vehicle driver advice, accident notification, safety belt use detection and safety alerts for reckless driving behavior, such as hard braking or sharp turns.
To increase productivity and provide better customer service, MyGeotab provides fleet managers with a complete, consistent view of vehicles on a real-time map, with itinerary data, exception rules to improve driver productivity, trip and activity reports, messaging, dynamic contact with drivers (two-way messaging) and route optimization.
Is Geotab's fleet management solution useful even if our vehicles follow the same routes?
Even when following the same routes, there are many other factors that affect fleet management and can be optimized through MyGeotab. Among many other benefits, these include regulatory compliance, increased asset and load safety, increased productivity from every vehicle and driver, fleet optimization and reduced fuel costs.
What is Geotab's delivery software solution?
Through Geotab software, estimated delivery times become more accurate as a result of continuously tracking the vehicle fleet. By tracking idle time, you can detect when drivers are spending too much time idling, communicate with them and notify the customer of the delay.
What is transport management?
Transportation management is essentially fleet management but applicable more directly to the operations of courier and delivery services. It creates insight into fleet movements and, when used correctly, enables fast, secure and reliable deliveries that better meet customer needs.
How do you plan your transport?
When it comes to transportation management, every fleet is different. Geotab's courier and delivery solutions can help improve fleet operations by providing accurate arrival estimates, tracking vehicle idling and optimising routes to ensure faster delivery.
How important is transport management?
Transportation management is incredibly important for optimising the fleet for your delivery operations. It can reduce costs and improve driver safety with real-time fleet tracking, alerts and detailed reports. The visibility and detailed overview that this creates allows fleets to reduce costs while improving driver safety. In addition, it is possible to provide accurate status updates to customers to increase satisfaction.
What types of vehicle can be tracked?
Geotab technology can track vehicles of all types and sizes. We support passenger vehicles, trucks and electric vehicles with our easy-to-install GO devices and also work with a large number of OEMs to transfer data directly from vehicles without the need for device installation.
How important is the use of technology for carriers?
Fleet technology is crucial for helping support the fleet operations of carriers. Geotab technology provides a complete overview of your company's staffing, assets and costs. It helps with shipping, navigation and route optimisation and also provides crash detection and notifications and high-performance GPS technology.
How do you manage a transport fleet?
Companies are operating at greater and greater speed, which means that demand and competition for delivery services are increasing. Fast, safe and reliable transportation of time-sensitive goods is essential to customer satisfaction. Geotab can help you reduce the costs associated with your fleet, increase on-road productivity and improve driver safety using high-performance technology that is scalable, flexible and adaptable.