Delivery and courier fleet management solutions
Keep your customers happy and deliver goods quickly, safely, and reliably with help from Geotab telematics.
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These days, business moves faster than ever, and delivery fleets are met with increasing demand and competition. Transporting time-sensitive goods quickly, safely, and reliably is essential to keeping your customers happy. Geotab’s fleet management solutions help you reduce fleet costs, boost on-road productivity, and improve driver safety with high-performance technology that’s scalable, flexible, and customisable.
Deliver service excellence
Keep your customers informed about their deliveries and expected arrival times. Use real-time information from MyGeotab to track your drivers' progress and provide your customers with updates in the case of delays.
Provide proof of deliveries with accurate arrival reports. Maximise successful orders and deliver a service that is more flexible and reliable, dispatching new jobs to drivers with the shortest journey time.
Provide proof of deliveries with accurate arrival reports. Maximise successful orders and deliver a service that is more flexible and reliable, dispatching new jobs to drivers with the shortest journey time.
Key features
Accurate ETAs
Keep customers updated with accurate ETAs, by accurately tracking delivery vehicle movement in real-time.
Track idling
Reduce fleet fuel consumption by tracking idling trends with custom reports, and receive alerts when your vehicles are idling excessively.
Route optimisation
Enhance operational efficiency and reduce transport mileage by ensuring routes are optimised before the day begins. Dynamically assign new jobs to the closest driver.
Last-mile delivery resources
Customer service is the top priority in last mile delivery fleet management. Explore how telematics can support fleet couriers and delivery companies to achieve top levels of customer satisfaction as well as fuel efficiency and route optimization.
The Geotab advantage
- More on-time deliveries with efficient route planning.
- Lower insurance premiums and fewer accidents due to improved driver behaviour.
- Better fuel efficiency by reducing fuel-wasting driving practices, such as idling.
- Lower fleet maintenance costs and less wear-and-tear on vehicles.
- Greater customer satisfaction as a result of more accurate delivery time estimates.
Courier and delivery fleet solutions from Geotab Marketplace
Commonly asked questions
How can fleet management solutions help the courier industry?
With thousands of jobs to allocate every day, it’s vital that courier fleet routes are optimised to reduce transport mileage and associated fuel costs. And that’s just the start of the day. The best courier fleets are able to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.
Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.
Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.
Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
How can fleet management solutions help the delivery industry?
Fleet management solutions help delivery fleets to allocate and optimise thousands of jobs each day, in order to ensure delivery success and reduce transport mileage. During the day, delivery fleet management solutions help delivery fleets to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.
With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.
Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.
Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
Which of Geotab's solutions are applicable to the courier and delivery industry?
With the Geotab GO device in your fleet vehicles and our open fleet telematics platform MyGeotab integrated with solutions from Geotab Marketplace, you will have complete visibility and control to optimise every area of courier and delivery fleet operations:
Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimise routes
Optimise fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Decrease idling
Reduce speeding
Engine diagnostics
Plan preventative maintenance
Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customised messaging
Accident notifications
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more
Manage compliance
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
Reduce paperwork
Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimise routes
Optimise fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Decrease idling
Reduce speeding
Engine diagnostics
Plan preventative maintenance
Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customised messaging
Accident notifications
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more
Manage compliance
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
Reduce paperwork
What are the best practices for delivery fleet management?
As e-commerce grows in popularity, delivery fleets are under extreme pressure to ensure that goods arrive in a timely and cost-effective manner, with minimal environmental impact.
Fleet management software provides the insight and visibility to enable you to optimise your fleet management systems to maximise customer service while minimising operational costs.
Best practice techniques that fleet management software can help with include:
• Rightsizing vehicles to their correct duty cycles
• Minimising vehicle downtime
• Optimising routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving
Fleet management software provides the insight and visibility to enable you to optimise your fleet management systems to maximise customer service while minimising operational costs.
Best practice techniques that fleet management software can help with include:
• Rightsizing vehicles to their correct duty cycles
• Minimising vehicle downtime
• Optimising routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving
Ready to optimise your fleet?
Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your courier and delivery fleet.