White box van driving down the road

Delivery and courier fleet management solutions

Keep your customers happy and deliver goods quickly, safely, and reliably with help from Geotab telematics.
Request a demo

Improve efficiency from hub to spoke

These days, business moves faster than ever, and delivery fleets are met with increasing demand and competition. Transporting time-sensitive goods quickly, safely, and reliably is essential to keeping your customers happy. Geotab’s fleet management solutions help you reduce fleet costs, boost on-road productivity, and improve driver safety with high-performance technology that’s scalable, flexible, and customisable.

Deliver service excellence

Keep your customers informed about their deliveries and expected arrival times. Use real-time information from MyGeotab to track your drivers' progress and provide your customers with updates in the case of delays.

Provide proof of deliveries with accurate arrival reports. Maximise successful orders and deliver a service that is more flexible and reliable, dispatching new jobs to drivers with the shortest journey time.
Person signing a delivery outside of their house

Key features

Dark blue GPS icon with bright blue clock icon inside

Accurate ETAs

Keep customers updated with accurate ETAs, by accurately tracking delivery vehicle movement in real-time.
Dark blue cloud icon with CO2 in bright blue  in the middle

Track idling

Reduce fleet fuel consumption by tracking idling trends with custom reports, and receive alerts when your vehicles are idling excessively.
Two dark blue GPS icons connected with bright blue dots

Route optimisation

Enhance operational efficiency and reduce transport mileage by ensuring routes are optimised before the day begins. Dynamically assign new jobs to the closest driver.

Last-mile delivery resources

Customer service is the top priority in last mile delivery fleet management. Explore how telematics can support fleet couriers and delivery companies to achieve top levels of customer satisfaction as well as fuel efficiency and route optimization.

Person using tablet inside their parked vehicle

The Geotab advantage

  • More on-time deliveries with efficient route planning.
  • Lower insurance premiums and fewer accidents due to improved driver behaviour.
  • Better fuel efficiency by reducing fuel-wasting driving practices, such as idling.
  • Lower fleet maintenance costs and less wear-and-tear on vehicles.
  • Greater customer satisfaction as a result of more accurate delivery time estimates.
View brochure

Commonly asked questions

With thousands of jobs to allocate every day, it’s vital that courier fleet routes are optimised to reduce transport mileage and associated fuel costs. And that’s just the start of the day. The best courier fleets are able to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.

Knowing in real-time which driver is the closest to any job that needs to be assigned, and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.

Courier vehicles have high utilisation rates and rack up a lot of miles. A courier fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
Fleet management solutions help delivery fleets to allocate and optimise thousands of jobs each day, in order to ensure delivery success and reduce transport mileage. During the day, delivery fleet management solutions help delivery fleets to dynamically respond as new jobs are allocated, traffic interruptions occur, and drivers run into difficulties.

With real-time GPS tracking, you’ll know in real-time which driver is the closest to any job that needs to be assigned. Then with dynamic 2-way messaging, you’ll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.

Delivery fleet vehicles have high utilisation rates and travel a lot of miles. A delivery fleet management solution will help you to closely monitor your fleet’s total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.
With the Geotab GO device in your fleet vehicles and our open fleet telematics platform MyGeotab integrated with solutions from Geotab Marketplace, you will have complete visibility and control to optimise every area of courier and delivery fleet operations:

Increase productivity & customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with 2-way messaging
Optimise routes

Optimise fleets & cut fuel costs
Improve fuel economy
Lower CO2 emissions
Decrease idling
Reduce speeding
Engine diagnostics
Plan preventative maintenance

Improve fleet safety
Risk & safety reports
In-vehicle, proactive coaching with customised messaging
Accident notifications
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering and more

Manage compliance
Vehicle inspections for safety (Duty of Care)
UNI EN 12830:2001
Reduce paperwork
As e-commerce grows in popularity, delivery fleets are under extreme pressure to ensure that goods arrive in a timely and cost-effective manner, with minimal environmental impact.

Fleet management software provides the insight and visibility to enable you to optimise your fleet management systems to maximise customer service while minimising operational costs.

Best practice techniques that fleet management software can help with include:

• Rightsizing vehicles to their correct duty cycles
• Minimising vehicle downtime
• Optimising routes
• Improving fleet compliance
• Instilling a culture of fuel efficient and safe driving

MyGeotab, Geotab's fleet management software, is scalable, flexible and customizable. Marketplace lets you integrate the solutions that best suit your fleet requirements and objectives so you can focus on enhancing those aspects that allow you to improve your delivery operations.

To improve the safety of delivery and courier fleets, MyGeotab provides risk and safety reports, in-vehicle driver advice, accident notification, safety belt use detection and safety alerts for reckless driving behavior, such as hard braking or sharp turns. 

 

To increase productivity and provide better customer service, MyGeotab provides fleet managers with a complete, consistent view of vehicles on a real-time map, with itinerary data, exception rules to improve driver productivity, trip and activity reports, messaging, dynamic contact with drivers (two-way messaging) and route optimization.

Even when following the same routes, there are many other factors that affect fleet management and can be optimized through MyGeotab. Among many other benefits, these include regulatory compliance, increased asset and load safety, increased productivity from every vehicle and driver, fleet optimization and reduced fuel costs.

Through Geotab software, estimated delivery times become more accurate as a result of continuously tracking the vehicle fleet. By tracking idle time, you can detect when drivers are spending too much time idling, communicate with them and notify the customer of the delay.

Transportation management is essentially fleet management but applicable more directly to the operations of courier and delivery services. It creates insight into fleet movements and, when used correctly, enables fast, secure and reliable deliveries that better meet customer needs.

When it comes to transportation management, every fleet is different. Geotab's courier and delivery solutions can help improve fleet operations by providing accurate arrival estimates, tracking vehicle idling and optimising routes to ensure faster delivery.

Transportation management is incredibly important for optimising the fleet for your delivery operations. It can reduce costs and improve driver safety with real-time fleet tracking, alerts and detailed reports. The visibility and detailed overview that this creates allows fleets to reduce costs while improving driver safety. In addition, it is possible to provide accurate status updates to customers to increase satisfaction.

Geotab technology can track vehicles of all types and sizes. We support passenger vehicles, trucks and electric vehicles with our easy-to-install GO devices and also work with a large number of OEMs to transfer data directly from vehicles without the need for device installation.

Fleet technology is crucial for helping support the fleet operations of carriers. Geotab technology provides a complete overview of your company's staffing, assets and costs. It helps with shipping, navigation and route optimisation and also provides crash detection and notifications and high-performance GPS technology.

Companies are operating at greater and greater speed, which means that demand and competition for delivery services are increasing. Fast, safe and reliable transportation of time-sensitive goods is essential to customer satisfaction. Geotab can help you reduce the costs associated with your fleet, increase on-road productivity and improve driver safety using high-performance technology that is scalable, flexible and adaptable.

Ready to optimise your fleet?

Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your courier and delivery fleet.