Last-mile courier and delivery fleet management

Maximise productivity and cut costs in last-mile delivery.

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Key points

Dispatch the nearest drivers or send routes and messages to your delivery fleet

Ensure driver safety throughout your courier fleet with behaviour monitoring and coaching

Plan efficient routes to save fuel waste, time and money

Plan efficient routes and save fuel costs

Faster routes and efficient planning helps you deliver more in a day. Get your packages to their recipient sooner by mapping out the quickest route along all stops. Monitor planned vs. taken route to see where drivers aren’t performing or to target efficiency. Manage idling times to save on fuel consumption to save your business money.

Routing and dispatching UI on a white laptop

Man looking at a delivery notification on a cellphone

Oversee your fleet in the field with real-time updates

Geotab’s live tracking lets you view the team in the field as they complete deliveries. Get real-time updates on safety and delivery progress and keep your team moving. Expand the solution to include in-vehicle communications and dispatch jobs to your team on the fly.

Prioritize driver safety at all times

With Geotab, you can help keep the team safe on the road and at the work site. Manage unsafe driver behaviour by measuring harsh braking and acceleration, sharp turns, seat belt use and speeding against posted road speed. Generate driver safety performance reports to manage outcomes before a collision occurs. If a collision does happen, Geotab also helps you reconstruct the incident using your telematics data to support insurance claims.

Why Geotab

Predict and target maintenance to keep your fleet moving
Integrate electric vehicles into your business, using a single telematics solution across the fleet
Manage driver safety and receive alerts for unsafe driver behaviour
Plan efficient routes to save time and money during courier deliveries
Keep and eye on fleet movements with real-time tracking for field assets

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Unrivalled electric vehicle support

Geotab’s telematics platform helps last-mile delivery services plan for the future. As more EVs come on the market, Geotab continues to support them by pulling telematics data and vehicle information into your MyGeotab online platform for comparison. Manage state of charge and remaining capacity to recall vehicles and dispatch those with charge remaining to complete jobs.

Predict maintenance issues and keep vehicles on the road for longer

Geotab’s GPS trackers do more than show location. Pulling engine data and analysing trends lets you target maintenance to the most heavily used pool vehicles or decode engine diagnostic information. Receive alerts when potential breakdowns are predicted so vehicles don’t have to be taken off the road or end up costing you more money in repairs than necessary.

Fleet maintenance MyGeotab UI on a desktop

Courier and delivery fleet solutions from Geotab Marketplace

Commonly asked questions

How can fleet management help the courier industry?

With thousands of jobs to allocate every day, it's vital that courier fleet routes are optimised to reduce transport mileage and associated fuel costs. And that's just the start of the day. The best courier fleets are able to dynamically respond as new jobs are allocated, traffic interruptions occur and drivers run into difficulties.

Knowing in real time which driver is the closest to any job that needs to be assigned and being able to dispatch and message drivers dynamically is key to customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond swiftly and effectively.

Courier vehicles have high utilisation rates and rack up a lot of kilometres. A courier fleet management solution will help you to closely monitor your fleet's total cost of ownership (TCO) so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.

How can fleet management help the delivery industry?

Fleet management solutions help delivery fleets to allocate and optimise thousands of jobs each day, in order to ensure delivery success and reduce transport mileage. During the day, delivery fleet management solutions help delivery fleets to dynamically respond as new jobs are allocated, traffic interruptions occur and drivers run into difficulties.

With real-time GPS tracking, you'll know in real time which driver is the closest to any job that needs to be assigned. Then with dynamic two-way messaging, you'll be able to dispatch and message drivers immediately to ensure customer service success. A fleet management solution provides the fleet operations team with the visibility and insights to be able to plan, enact, and respond to challenges swiftly and effectively.

Delivery fleet vehicles have high utilisation rates and travel a lot of kilometres. A delivery fleet management solution will help you to closely monitor your fleet's total cost of ownership so that you can maximise your return on investment (ROI) and reduce unnecessary spending. Fleet maintenance software enables you to take a proactive approach to fleet maintenance to reduce vehicle downtime and costs.

Which of Geotab's solutions are applicable to the courier and delivery industry?

With the Geotab GO device in your fleet vehicles and our open fleet telematics platform MyGeotab integrated with solutions from Geotab Marketplace, you will have complete visibility and control to optimise every area of courier and delivery fleet operations:

Increase productivity and customer service delivery
Real-time vehicle location with breadcrumb trail detail
Create exception rules to improve driver productivity
Trip and activity reporting
Dispatch and message drivers dynamically with two-way messaging
Optimise routes

Optimise fleets and cut fuel costs
Improve fuel economy
Lower CO2 emissions
Decrease idling
Reduce speeding
Engine diagnostics
Plan preventative maintenance
Investigate electric vehicle options with the EV
Suitability Assessment

Improve fleet safety
Risk and safety reports
In-vehicle, proactive coaching with customised messaging
Accident notifications
Seat belt use detection
Safety alerts: driving in reverse, harsh braking and cornering, and more

Manage compliance
Vehicle inspections for safety (Duty of Care)
Fringe Benefit Tax management if drivers utilise fleet vehicles for personal use
Reduce paperwork

What are the best practices for a delivery fleet?

As e-commerce grows in popularity, delivery fleets are under extreme pressure to ensure that goods arrive in a timely and cost-effective manner, with minimal environmental impact.

Fleet management software provides the insight and visibility to enable you to optimise your fleet management systems to maximise customer service while minimising operational costs.

Best practice techniques that fleet management software can help with include:

• Rightsizing vehicles to their correct duty cycles
• Minimising vehicle downtime
• Optimising routes
• Improving fleet compliance
• Instilling a culture of fuel-efficient and safe driving

Ready to optimise your fleet?

Let us show you how simple it is to use our web-based software and fleet tracking devices to manage your courier and delivery fleet.