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Lytx dash cams transformed courier fleet safety and savings

Published on September 28, 2023

delivery driver with a package

Courier Delivery Fleet Insurance

The key to success 

Measuring the impact of Lytx® intelligent dash cams through strategic insurer and data analysis partnerships is key to client success. Improving road safety goes hand-in-hand with reducing incidents and lowering insurance premiums. 


Brought to you by Lytx, a global leader of intelligent dash cam technologies. We have prepared a detailed analysis of a van fleet over the period of 14 months including both pre- and post-Lytx Surfsight® AI-12 dash cam installation. 

Key findings 

During the 3 months prior to implementing the Lytx intelligent dash cam there was a high-cost impact to the insurer, due to incident frequency, severity and average cost per claim. Had this trend continued, they would have been operating at a loss to insure this fleet, which would have resulted in higher insurance premiums for the client. 

Once the Lytx solution was installed, the proactive machine vision and artificial intelligence (MV+AI) alerting technology provided First Notification of Risk to the driver, identifying their risky behaviours and empowering them to self-correct in the moment* before their distracted driving led to costly collision claims. 

Insights into driver safety data and hidden risk further enabled the client to work with their drivers to improve safety whilst maintaining privacy standard. Lytx technology had a direct impact on improving safety, reducing incidents and the client’s insurance premiums. 


Of the few incidents that occurred, the dash cam’s First Notification of Loss alert captured the footage and sent it promptly to the insurer to allow for a quick, cost-saving liability decision.


*The MV+AI technology is a driver aid only. Drivers should never wait for a warning before taking measures to avoid an accident. The MV+AI distraction detection and alerting technology is designed to respect driver privacy because it does not collect, store or use any biometric identifiers or biometric information (i.e., scans of facial geometry) to detect distracted driving behaviours. 



Premium trends 

An immediate impact on claims frequency and severity, and average cost per claim, is demonstrated in Figure 1.1 and Figure 1.2 after the July 2021 installation date. This directly correlates with the insurance premium in Figure 1.3 which immediately trends lower following Lytx dash cam installation. 

Figure 1.1 – Incident frequency and severity

Figure 1.1 – Incident frequency and severity

Figure 1.2 – Average cost per claim

Figure 1.2 – Average cost per claim

During Nov/Dec/Jan the increase in claims and costs were due to winter weather and seasonality, however, values were still lower than the industry norm. 


Figure 1.3 shows the premium load indication based on the first three months of the client’s policy. The steady upward trajectory indicated that premiums were expected to reach £6,000 per vehicle.


Figure 1.3 – Premium trends

Figure 1.3 – Premium trends


The value identified can be directly attributed to the ROI of implementing the Lytx solution.

Additional client benefits 

With significant improvements to driver safety, alongside the reduction in incidents, additional outcomes of the technology highlight the following benefits to the client’s fleet: 

  • Drivers are empowered to change their risky behaviours in the moment which improves safety on the road
  • Revenues stabilised as deliveries were achieved due to more vehicles in operation and not taken off the road for repair 
  • Fewer replacement vehicles meant that routes and deliveries were less impacted 
  • Goods-in-transit insurance claims were reduced due to fewer incidents 
  • Improved driver retention due to fewer incidents and injuries which reduced recruitment costs and delays caused by the driver shortage 
  • Bucking the upward trend by improving driver safety and reducing insurance premiums

Client profile

Client name:




Types of vehicles:

3.5 T vans

Fleet size:


Fleet focus:


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