City of Port Colborne enhances fleet safety and efficiency with Geotab

With over 300 pieces of equipment, the City of Port Colborne, a municipality in Ontario, Canada, manages many public services, including fleet operations for departments like by-law enforcement, parks, roads, and waterways. Their previous system was slow and inefficient, making retrieving data for insurance claims and collision investigations difficult.

The city replaced its existing system with Geotab to gain real-time access to fleet data. This new solution includes onboard camera footage in collaboration with Dican Inc., allowing them to quickly resolve insurance claims and improve fleet safety. “With Geotab, we can log in and access the data within minutes. For collision investigations or insurance claims, the platform makes it easy to pull footage and data in real-time,” Anderson explained.

Thanks to Geotab’s easy-to-use platform, the city’s supervisors and managers can access MyGeotab, a user-friendly dashboard that provides instant insights into fleet operations without needing advanced technical expertise. This allows the city to efficiently manage daily operations, monitor vehicle usage and make sure, and ensure that fleet policies—such as idle time limits—are being followed. The City of Port Colborne also partnered with Dican Inc. to integrate onboard cameras with Geotab's platform, providing a complete solution for improved fleet monitoring and safety. This collaboration enabled real-time access to critical data, streamlined operations, and improved driver performance.

Since adopting Geotab, the City of Port Colborne has resolved insurance claims much faster, often within a few hours, compared to the days or weeks it took with their previous system. Fleet safety improved significantly with the driver scorecard system and real-time alerts, reducing risks and improving performance. The city also optimized salt usage by accurately tracking salt loaded into trucks, salt returned to the yard and overall salt used during snow events.

Next Steps

The City of Port Colborne plans to use Geotab to support its sustainability initiatives. The city is currently evaluating its fleet for electrification, using Geotab’s data to determine which vehicles can be replaced with electric models. By leveraging Geotab’s real-time data and predictive insights, the city aims to reduce greenhouse gas emissions and improve cost efficiency.

“As we move towards electrifying our fleet, Geotab is helping us make data-driven decisions on which vehicles to electrify, aligning with our sustainability goals and providing real savings for the city,” Anderson concluded.