Since then ticket times improved
, and after 1 year the company still continues to be committed to working with dispatchers to become more effective. An unexpected benefit, as indicated by their fleet manager, was that “timesheet audits identified employees that were erroneously reporting work done for a full day, when they, in fact, were leaving the job site after only a few short hours of work.” Not only was Red Hawk Fire & Security able to cut wasted overhead
, but also the company was able to target the issues surrounding employee honesty and integrity at the workplace.
When it came to safety, Red Hawk Fire & Security reduced accidents by 80% in the Northeast Region. This was done in 2 ways: 1) monitoring risky driver behaviour and 2) taking corrective action on an as-needed basis. Today, the Northeast Region is at, or below, the accident level of other regions. Opportunities to make further improvements still exist, as most of the remaining accidents are with those managers and sales employees that do not currently have telematics devices installed in their vehicles. Due to the success they’ve had thus far, Red Hawk Fire & Security plans to roll out telematics to the remaining vehicles.
What’s more, the company was also able to drastically improve seatbelt use. The first day showed well over 250 incidents where a vehicle was in motion without the seatbelt fastened. After just 1 week of strong, persistent action, all employees were using their seatbelt.
Testimonial - Red Hawk Fire & Security
I would highly recommend Geotab’s fleet management technology. Part of what makes it of such great value is the rapid and effective response rate of my service provider. My Geotab reseller provides a response to my questions within minutes, and is always looking to simplify things for our team.
Also, the whole point behind telematics is being able to enhance productivity. When we looked at other potential telematics providers, we found that we would be wasting, on average, 15 days a month and spending an additional $1,200 / month on maintaining what we considered to be ‘junky equipment’. For instance, one provider in particular required that we call a repair technician to come on-site to repair their faulty devices that needed to be hard-wire installed. Combining that with billable hours and the days wasted… that would equate to over $200,000 in annual device upkeep! With Geotab, however, this entire process is completely avoided. They truly offer a solid solution that just works.
From an administrative perspective, our Geotab reseller is eager to give us the data and work with us to help better understand it. This is another huge bonus.