In one instance, the tracking feature even helped the company save an employee’s life. A mechanic had taken two consecutive sick days from work but would call in every day to check in. On the third day, they didn’t get a phone call. “So we tried calling him and he wasn’t answering,” Prosperi says. “We thought it was odd because he always comes in.”
Using Geotab, the company located his vehicle, and upon arriving there was no response at the door. Looking in, they could see he was on the floor and the paramedics were then called. “He was close to dying,” she says. “If our employee hadn’t gone there, he would’ve died. Paramedics came right away, and they said that if we hadn’t found him when we did, he wouldn’t be alive.”
Keeping Everyone Honest
Whether it’s employees, customers, or even anonymous callers claiming an employee was driving erratically, using Geotab has helped the company keep people honest. With overtime claims on timesheets, the company can crosscheck that with time on site, and if customers dispute a bill, they can also cross-check time spent through the tracking data. In one case where someone tried to claim an employee almost hit them, by looking at the driver behavior of any drivers near the area of the complaint, it was clear that the claim was false.
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