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User navigating the citizen insights web page

Geotab Launches Citizen Insights Solution for Government Agencies

Published on October 19, 2021

Innovative solution provides citizens with valuable operational insights to increase efficiencies and accountability for government agencies

User navigating the citizen insights web page

Toronto, ON – October 19, 2021 Geotab, a global leader in IoT and connected transportation, today announced the North American launch of its Citizen Insights solution. This innovative solution allows state, provincial, and local government agencies to communicate up-to-date information about public-facing services through a user-friendly configurable website, helping ensure citizens can better plan their routes as well as identify and avoid certain areas which have yet to be serviced. 


The Citizen Insights solution was designed to help government agencies better manage and share data regarding the location and service levels of snow plows, salt spreaders, street sweepers, and waste management vehicles. Allowing local constituents access to this data enables an open line of communication while also holding government agencies accountable to reach operational targets. With the ability to be delivered in two different formats, each jurisdiction can maximize the effectiveness of the solution based on their municipality size and IT capabilities, while reducing any negative impact these public-services might have.


“Government agencies across North America are continuously turning towards telematics solutions to help streamline public services that meet the growing and changing needs of our communities. Citizen Insights is a solution that provides value by giving unparalleled visibility into these public services,” said Chris Jackson, Associate VP of Business Development, Public Works and Smart Cities. “As the only fully configurable solution on the market, the ability for each government agency to customize data in a way that suits the needs of their fleets and constituents is invaluable. The Citizen Insights solution is helping government agencies provide better and more transparent services to their residents.” 


Available as a configurable Add-In on the MyGeotab platform, the Citizen Insights solution allows state, provincial, and local government authorities to customize their database to help meet the specific needs of their agency. 


To learn more about the Citizen Insights solution, please visit Additional information on Geotab’s array of government solutions as well as its work with government organizations, including specific case studies can be found here.

Media Contact

Nicole Riddle

Senior Specialist, Strategic Communications

About Geotab

Geotab, the global leader in connected vehicle and asset solutions, leverages advanced data analytics and AI to enhance fleet performance, safety, and sustainability while optimizing costs. Backed by a team of industry leading data scientists, engineers and AI experts, we serve over 50,000 customers across 160 countries, processing billions of data points hourly from more than 4 million vehicles. Data security and privacy are at the forefront of all we do—trusted by Fortune 500 organizations and some of the largest public sector fleets in the world, we meet top cybersecurity standards. Geotab’s open platform and diverse Geotab Marketplace offers hundreds of fleet-ready third-party solutions. Learn more at and follow us on LinkedIn or visit Geotab News and Views.

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