Driver Safety Scorecard
A driver safety scorecard was implemented to better identify at-risk drivers. With Geotab’s support, Black & Veatch developed the rules and fine-tuned the parameters. The driver scorecard allowed Black & Veatch to clearly pinpoint issues and see which drivers or vehicles needed additional training.
Previously, Black & Veatch was using different providers and two different telematics systems. Once the Geotab fleet management solution was installed and running, the process was streamlined. With all the data together in one system, it was possible to see driving trends and ways to enhance performance.
A policy was developed to help ensure all drivers followed specific safety guidelines, with driver safety scores reported each month to supervisors, the management team, and communicated to employees.
Black and Veatch Sees Fewer Accidents with Telematics
Within the first year of the program, Hill started seeing positive results.
Since implementing the scorecard and policy, Black & Veatch improved their average fleet safety score by 28%. Black & Veatch also lowered the accident rate from over 5 to 3 accidents per million mile (PMM). The number of high risk drivers was reduced by 87%.
With workers driving 15 million miles per year, that benefit adds up. The data shows that Black & Veatch could reduce close to 30 accidents in a 12 month period.
In their driver safety scorecard, Black & Veatch focused on speeding and seat belt use. The top weighted rule was speeding 15 miles over the posted speed limit. If a driver broke that rule, it would affect their score the most. The second most important rule was the company speeding guideline, and seat belt use rounded out the top three. Excessive acceleration, harsh braking, and harsh cornering were also incorporated in the score.
The flexibility of the scorecard allowed Black & Veatch to set their rules by specific speed and time parameters.Rules were designed to enforce policy, while accommodating specific situations that drivers might encounter on the job site.
“The scorecard is on our dashboard, emailed every week, and summarized once a
month,” says Hill. “The rules are customized so they fit us.”
About MyGeotab Driver Scorecards
Geotab’s driver scorecards provide advanced insight into the on-road activities of drivers. Evaluate driving behavior, productivity, or check engine health risks and compliance violations.
The Safety Driver Scorecard shows which drivers or vehicles need training with certain behaviors. Managers can review daily, weekly, or monthly driving trends and develop performance benchmarks. The report can be customized to a fleet’s specific needs.
How It Works
Risk and safety scores are assigned to individual drivers based on factors such as speeding, seat belt use, braking habits, degree of corner turn, acceleration, and after-hours vehicle usage.
The basic scorecard includes standard speed bands and idling greater than 5 mins. Review incident count and events per 100 miles to create scoring criteria. The overall score for each driver is rated out of 5 (0-1 = poor and 5 = excellent). Up to six rules can be added, including harsh acceleration and cornering. The weight of each rule or the score itself can be adjusted.
Motivating Drivers with Communication and Feedback
From the beginning, Black & Veatch made an effort to include drivers and help them understand the goals of the program. During the roll-out phase, Black & Veatch held conference calls and enlisted local managers to assist.
A monthly ranking of top 10 and bottom 10 drivers is posted. Scores are also reported monthly to supervisors and the executive team. Positive feedback is provided to employees who improve their driving safety. “Telling someone: ‘Thank you’ and ‘Good job’ — that’s valuable.” Special recognition is given in the company’s monthly newsletter to
employees who drive over 1,000 miles a month and are in the top 10 of the scorecard. The transparency of the results encourages awareness, not to mention some healthy competition.
Fleet manager Jeff Hill worked closely with the drivers, always ready to provide coaching when needed. After the scorecard was implemented, Hill would receive calls from drivers who wanted to improve their score. With the detailed history available in MyGeotab, Hill could run reports showing exactly where and when the infractions occurred.
Individualized feedback helped the drivers understand what was done wrong and how they could improve. Hill saw an immediate improvement in these cases: “They would call back and say, ‘I see it now.’ The drivers would make the changes and I’d see them move right up the scorecard.”