You have a lot of vehicles, too many to check individually. How do you know which ones are having communication problems? The watchdog report helps you identify the subset of vehicles which are not communicating so you can add your personal knowledge and determine if there is an issue which needs correction. For example, if a vehicle is not moving, or has not communicated for a period of time, it may be for a perfectly good reason, such as parked while getting a battery changed, or it may indicate that action needs to be taken.
Not all customers share the same requirements. The Geotab product guide describes how to use the basic watchdog report. In this post, you’ll learn how to customize the thresholds for your company’s specific needs, in addition to setting guidelines for picking threshold values and providing troubleshooting suggestions for vehicles that may have communication problems.
The customizable parameters are in the “hidden” lines at the top of the Report tab on the Watchdog report Excel spreadsheet. Unhide these lines to see a set of status categories and their associated thresholds. You can change the name of the status, its threshold, or both. The changes will be reflected in the rest of the report. By default, the status names reflect the threshold values from the next column, so if you just want to change the ranges, you don’t need to change the names. However, you can change the names to any Excel string you wish.
If you typically run vehicles which have excellent network coverage, and want to know as soon as something drops out of communication, you may wish to set thresholds with a short duration of less than a day. On the other hand, if your vehicles have spotty coverage, and you want to avoid a lot of false positives, then set the thresholds accordingly.
In this example, only vehicles which have communicated within the last half day are considered “OK”.
Here is an example where vehicles are OK provided they have communicated within the last two days. Use this if vehicles are typically unable to communicate over a weekend.
The status labels are dynamic, depending on the customization. For the descriptions below, we assume the parameters were set as per the example above.
The chart tab shows a graphical view of the status. This will reflect your customization. The numbers are the actual number of vehicles in each category, not the percentage.
In summary, the Geotab watchdog report helps companies maintain a healthy fleet. To learn more, visit the Geotab Marketplace.
If you liked this post, let us know!